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O2K Word freezes system after inserting clipart in |
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From: rich on 08/31/2002
Running Office 2K on Windows NT Workstation 4.0, SP6. Inserting any clipart graphic into a document causes system lockup. CTRL-ALT-DEL is gone, mouse non-responsive. O2K has been R&R - reinstall has NONE of the patches/updates/SPs applied. Still get total lockup.
Computer is a Dell Gn+ 233 MHz. Other Dells of identical type work okay. What is happening and how is it fixed, if fixable? Any help is appreciated. Regards, rich
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--- Replies to this Problem ---
From: rich on 09/05/2002
Thanks, Computerpilot for the tip. I tried this and it got me a little farther along. Still get system freeze but now the clip catalog window has been able to close. Still get no kbd response.
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: Have you tried to delete the file Normal.dot? If it only happens when you start a new document, then this is most likey your culprit. This file would remain after you uninstall Office 2k in WinNT4.: Try this out and give me a post back if it does not work. : Computerpilot
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From: Computerpilot on 09/03/2002
Have you tried to delete the file Normal.dot? If it only happens when you start a new document, then this is most likey your culprit. This file would remain after you uninstall Office 2k in WinNT4.Try this out and give me a post back if it does not work. Computerpilot
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