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Error starting program, plats.dll file is missing/ |
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From: Bridgdtt on 12/04/2004
I installed a Panda antivirus software. I deleted a bunch of virus ads the program found. Now the computer won't start right. 1st there is a start program error message that says Plats.dll file is missing. over top of my password login. I click ok and the password box is colored grey instead of white, i click ok and it brings up the blue screnn, I see a flash of blue acreen along with a glimpse of a start button at botton of screen and then flash! the screen is gone and just a blue screen is up..blank, no icons or anything, can't start in safe mode, either. I click Ctrl + Alt + Del and bring up the task box, and there are no browsers showing in there either.help..........I just want to browse again... Bridgett
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--- Replies to this Problem ---
From: Brian on 05/30/2005
Just installed Panda AV 2005 on a friend's computer with same result. He is running Win98. The pre install scan found 2 infected files and disinfected them, but no indication as to what they were. Tried uninstalling and reinstall but will not boot beyond loading drivers.
I have used Panda for three years with no problems, and have just renewed with Titanium 2005. Running XP SP2, and all is O.K. except that I disabled the new Panda Firewall (I run Zone Alarm) and now there is a warning, and threat to disconnect each time I go online, total nuisance!!
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From: paul on 04/23/2005
I've had the same problem for weeks. Their tech support asked the usual questions about operating system, etc. The finally sent a utility program and instructions on how to completely uninstall the program and remove all traces from the registry. I reinstalled it, and the problem remains. Funny, but I have no problem finding plats.dll in the Pandasift folder. I looked in the Windows\Temp folder and noticed that all the recent Pandasoft updates referred to fixing the very problem we're having. Time to uninstall and move on, I think. Wonder how much trouble I'll have getting a refund?
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From: Jay on 03/14/2005
I have a customer who also had this problem. We are working on it, but so far found and removed the vbs_redlof.a virus.
Jay Haynes, Glacier Computer Systems
jay@glaciercomputers.net
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From: Joćo on 12/20/2004
That problem is solved by reinstaling the Panda Software. At least it is the solucion given by Panda Software. Does anyone already tried to do that?
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From: Viking88 on 12/17/2004
HelloFirst of all sorry for my english, i'm just learning. I had the same problem-exactly today, after installing and running Panda AV (titanium 2005). My PC completely crashed. I don't know how to solve a problem but i write you what i did. I started my computer in emegrency mode and uninstall this shit (PAV)!!!
After that everything is ok ............ but i have no Antivirus software :-((( V88
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From: Debbie on 12/07/2004
I have the exact same problem...and I was using Panda, too! Does ANYONE know what a plats.dll file is or how to remedy this problem? It completely crashed my computer....
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