Windows 98 Illegal operation Error on startup

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Windows 98 Illegal operation Error on startup

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From: Chris on 06/20/2002
When I start Windows 98 the system gives me an illegal operation error window, saying that Explorer caused an Exception c0000006h in module Kernel32.dll at 017f:bff86eac

Can anyone help me please cause I am completely stuck? All the sites I visited did not contain anything on my specific problem.

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From: andy on 05/05/2003
i'm having the same promlem explorer caused an expection c0000006h in module kernel32.dll at 017f:bff86eac.just wondering you fix the problem,this is making me crazy.reply if you fix the problem.thanks!!!!!!!!

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From: Mike L on 02/17/2003
Check if you have share out file or printer using Microsoft sharing, remove file and print sharing from network properties in control panel.

Best luck!

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From: Computerpilot on 01/17/2003

Do you have Norton System Works?

If so, this may be part of your problem. Try disabling it to see if you get the same error message.

Computerpilot

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From: Jason on 01/16/2003
I am having the same problem only it is in MSword here is the error spam
WINWORD caused an exception c0000006H in module KERNEL32.DLL at 017f:bff86eac.
Registers:
EAX=50a17000 CS=017f EIP=bff86eac EFLGS=00010202
EBX=00000000 SS=0187 ESP=0062e500 EBP=0062e588
ECX=00000010 DS=0187 ESI=00000000 FS=5c5f
EDX=d3bf0ec0 ES=0187 EDI=00000001 GS=0000
Bytes at CS:EIP:
66 8b 48 0e 83 c0 10 66 8b 50 fc 89 45 a4 8b 45
Stack dump:
00000000 8174a66c 8174d6cc 00197000 00034f80 00000000 00000000 00000000 00000000 001cd000 0000bdec 000f9a80 00000000 00000000 00000000 00000000

This happens if I open up any document. I am tempted to think that is has been caused by a problem with my
document templates introduced because I am using both MSword 97 on some of my computers and MSword2000 on one or 2 of the others. Any ideas?...

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From: Curtis on 08/06/2002
I am also having the same problem on start-up. I believe that it has something to do with microsoft networking. If you click the "O.K" button when windows prompts the networking login, then the error message shows up. But if you click cancel, you can access all windows programs, except your Network Neighborhood, which will not show any of the networked computers on your network. I find that you can still access the "problem computer" though from other networked computers. I am not quite sure of the source of the problem, but I think it may have something to do with the .pwl (password login) files for the computer.
I am still looking for a solution to this also though.

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From: Computerpilot on 06/20/2002
You have a hardware or driver problem. When Windows is booting, a driver is telling windows that there is a problem. Microsoft mentions a problem with the Genius Netscroll program and recommends uninstall and visit their website for an update. I am not sure if you have this software installed on your computer. See KBA article Q257944.

I would do a step-by-step startup confirmation. You can do this by pushing F8 a during startup of windows. This should get you to the menu of options. Choose the 'step-by-step confirmation' option and see if the computer hangs or displays error message after a particualar device loads. This will indicate what is causing the problem.

Check to see what is loading during startup. Perhaps you installed something recently that has a startup EXE file. Think back to when this all started occuring. Check your startup folder (start-programs-startup) to see if any mystery programs are being launched.

Can you boot with Safe Mode? That might indicate that there is a problem with a driver or loaded software at startup. Check the device manager for yellow or red icons indicating a problem with a driver for your hardware.

hope this helps...

Computerpilot@hotmail.com

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