From: Nomer Palma on 06/23/2002
I'm running Windows NT Workstation, During the past few days I open the microsoft word but then the error comes occured which is the Winword.exe, I try to diagnose using the tool kit of Nt Workstation but still nothing has changed it, In this particular problem on my computer what the most i do to face oof that problem, could you help me?
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--- Replies to this Problem ---
From: jason on 08/10/2004
I got the same message, but I am unable to rename(or delete) my normal template. "Cannot rename. Access is denied.... may be in use" is the only response I get. Can anyone help? Signed, Frustrated
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From: Chuk on 12/07/2002
Thanks so much Oney! I did the "oldnormal" change and it worked! I had no success trying the repair re-install for office. You solved a huge problem for me. Thanks.
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From: Oney on 11/15/2002
Do a search for a file called "normal.dot" Change file name to "oldnormal.dot" Then restart computer This seemed to correct my problem. good luck.
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From: Kathy on 08/21/2002
: I'm running Windows NT Workstation, During the past few days I open the microsoft word but then the error comes occured which is the Winword.exe, I try to diagnose using the tool kit of Nt Workstation but still nothing has changed it, In this particular problem on my computer what the most i do to face oof that problem, could you help me?
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