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 PC-cillin 2000 Post a Reply  
From: Theresa on 08/23/2003
I have windows 2000 Professional. I want to remove PC-cillin 2000 and replace it. I cannot. Says, "fatal error during installaion" HELP!

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From: charlie on 09/10/2003

me again

found this at the pc-cillin site

1. Right-click the PC-cillin icon on the system tray.

2. Choose the Exit option to unload PC-cillin.

3. When asked, "Do you also want to stop real-time scanning?", click the Yes button.

4. Back up and delete the Windows registry below (the key and all entries under it):



PCCClient.exe=C:\Program Files\Trend Micro\PC-cillin 2000\PCCClient.exe

PCCGuide.exe=C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe

Pop3trap.exe=C:\Program Files\Trend Micro\PC-cillin 2000\Pop3trap.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellExtensions\Approved]{48F45200-91E6-11CE-8A4F-0080C81A28D4}=TMD Shell Extension


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] {C90F3E44-3BF6-11DA-A110-00500405613A}










5. Reboot the machine and delete C:\Program Files\Trend Micro directory.

6. Delete the PC-cillin Program folder in the Start Menu.


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From: charlie on 09/10/2003
had the same problem.

Cannot remember the specifics but i can give you a rough idea on how to get around it and hopefully that will help.

It won't uninstall because a part of it starts running in the background on boot up.

Ascertain the proggie that is the culprit and remove from the startup.

I think I used fix-it 2000 to stop the programme from loading on boot.

Otherwise if your a wizz you could find it in the registry and delete the entry.

I'm afraid I cannot remember the pc-cillin proggies name. You will just have to look at you processes in the task manager and nut it out from there.

I hope this goes someway to helping you.



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