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 rundll32 problem with Epson printer driver Post a Reply  
From: Skip on 04/14/2003
When I try to access tha printer I get an error message RUNDLL32 caused a general protection fault in module EPIJNL60,DRV at 0003:00006965
How do I fix it so I can access the printer (Epson 62)

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From: Melih on 08/20/2004
If you have any problem with Epson Printers using OPSYS Win98 I suggest you to remove EPSON Printer Software from Add/Remove Programs. After removing program don't forget to restart your computer. Install again and restart again. Printer will start running without any problem.

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From: Brian on 12/06/2003
Same problem here with an Epson Stylus Photo 2200. It failed to print from PhotoShop, Word and Notepad, and it gave a Rundll32 error when I tried to Print Test Page. It made the same thing happen to my formerly functional Epson Stylus Photo 825 and it rendered my Nikon LS-IV 35mm scanner and HP Scanjet 6300 invisible to my Dell Inspiron 5000 computer running Windows 98 SE.

Epson told me, "It is strongly suggested that you consult your computer vendor for a permanent resolution."

I did find one solution to the problem: Uninstall and reinstall the Windows 98 SE operating system and then reinstall the printer and other peripheral device drivers.

Windows 98 SE was last installed on my Inspiron 5000 over two years ago. After installing three Epson printers and one Hewlett Packard printer and several other peripherals over that time, the installation of the Epson 2200 drivers appears to have triggered some conflict within the Windows registry that prevented the operation of my Epson printers and disabled the scanners.

So, find that old Windows 98 installation disk and make a Windows 98 boot floppy.

Copy the WIN98 folder from the Windows 98 installation disk to your hard drive.

Dig out every program disk you ever installed and find the key codes.

Copy all the files (including system and hidden files) in the root folder (c:\) to a newly created backup folder.

If you are anal retentive, zip the root folder files into an archive and write it to a different disk for good measure. Do the same thing with your Windows folder and Program Files folder.

Boot up into DOS with CD-ROM support.

Rename the windows folder. I used oldwindo. DOS command: ren c:\windows oldwindo

Delete every file in the root folder. DOS command: del c:\*.*

Kinda scary, huh?

If things go really bad, you can replace the root folder files from that backup folder that you made earlier and rename the old windows directory to get back where you started.

Copy Setup.exe from the Windows 98 installation CD to the root folder.

Run the Windows setup. DOS command: c:\Setup

Good luck.

Now you have to install the printer and all your old programs.

Attach the printer to the computer. Turn on the printer and the computer.

When the Add New Hardware gets to the part about the USB 2.0 printer or USB Device, hit cancel. Do not use the default Windows installation wizard.

Once booted up into the fresh installation of Windows 98, put the Epson 2200 installation disk into the CD-drive. It should autorun the printer drivers installation. If not, run setup.exe on the CD.

In my case, that eliminated the Rundll32 error and the printer works fine.

Have fun reinstalling all those other programs and customizing your windows setup again. And now you'll need to go get all the recent security patches and updates from the Microsoft web site. I hope you have broadband internet access.


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From: Sarah on 10/30/2003
Ran into almost the same exact problem. The only difference being that the file that was making rundll32 cough was the KPIJNL60.DRV, which didn't exist in the system - but the EPIJNL60.DRV. I should note that this was not a virus.

Click Start->Run. Type 'msconfig' (without the quotes) into the box and hit okay. On the Startup tab, make sure that Stimon.exe is not checked. It's been my experience that Stimon interferes with more than it should. Reboot, like it asks and try your printer again.

If that doesn't work, or if you don't have Stimon.exe:
Go to Windows Update and update your Internet Explorer to the latest version and download all the updates that applies to you(if Windows Update isn't working or stops working, just continue with these instructions). If all the updates go successfully, try printing again.

If it doesn't work, Go to Start->Control Panel. Double-click "Add/Remove Programs." Scroll down to Microsoft Internet Explorer, select it and click "Remove". It'll give you the option of repairing the Internet Explorer. Do it. If it goes with success, that's great. Reboot and try your printer again. Cross your fingers and pray.

If the repair doesn't complete successfully, click the "Details" button, and write down the file names and the version number that the file should be. Find another computer with your operating system and version of Internet Explorer (in the instance in which this worked, it was Windows 98SE with IE6. Most of the file versions it wanted was 6.0.2800.1100). The files you need should be located in the C:\Windows\System directory. If not, you will need to search for them - and in which case, make note of where you found them. You may need to go to Tools->Folder Options->Show All Files in order to see them. If you right-click on one of the files you need and click properties, then go to the version tab, you'll be able to see if the file meets the version requirements imposed by the IE Repair Tool.

Copy these files to the computer with the problem. Don't put them in your \Windows\System directory. Create a directory called "Replacement DLLs" or something like that and put them there. When done, go back to Start->run and type 'sfc' (without the quotes). On the dialog box that appears, click the radial (round) button next to "Extract one file from installation disk" and click the Browse button. From there you need to browse to the original location (not the "Replacement DLLs" directory) of the first file you want to replace. When you find it, click on the file (just once) and click OK. Then click Start. There will be another dialog box asking where you want the file restored from. Click Browse and choose the appropriate file in the "Replacement DLLs" directory. Then look at where it wants to restore it to and make sure that's where the original file was (it's a pretty safe bet that it will be). Click OK. The next dialog box should ask you about a backup. Say yes, and if th


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From: dottocka on 10/14/2003
First my english is not very good but i'm gona explain !!! I have same problem on Win98 with EPSON Stylus C43UX. On CD that I get with printer have some drivers but I canít install them, then I copy driver folder from CD to HDD and change the names of extensions on files in driver folder ex.: E_****.DL_ to E_****.DLL and then I try again to install drivers. The installation has passed smooth. If you have same problem you gone solved. If you have another problem send post and Iím gone help you.

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From: Carlos on 09/13/2003
I am with the same problem. I also would like to know the solution to this problem. If somebody can help, I will apreciate that. Thanks.

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