In an article from HP entitled HP Pavillion Desktop PCs-Resolving
Fatal Exception Errors: “
1: If a CD or DVD was recently removed form a drive, replace the
disc, wait ten seconds and press the SPACE key.
2: Press ENTER to try and clear the error message. The program
that wasrunning should close automatically, and the system will try
to return to the main screen.
3: Save work if the eroor message dissapears.
4: Clicl START, SHUT DOWN RESTART and OK. If the
computer does not restart after doing this, wait one minute and
press the computer’s POWER button for five seconds until it shuts
off.”

As of 8/28/02 when I remove the Norton disc, I get the error
message.

8/29/02 tried Windows 98 & Norton-no problems

Also Microsoft has a very technical article on this subject at
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q15031
4&#1

On 8/29/02 I used to finder to get to “msconf.” I changed startup
items. (deleted many) So far, so good.

: I'm using some citrix bassed programs. When I shut one of these thigs down i got this Fatal Eception
: 0e:bff9dfff.
: Any help would rock

Can you post back with more information from the error message? Could it be an error message from an application or part of the Windows system? Only the information given in the error message will help out.

Sorry I could not be of more help, hopefully I have led you down on a troublshooting path.

Computerpilot