can not restore my pc, cd drive keeps freezing

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can not restore my pc, cd drive keeps freezing

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From: bobby on 12/05/2002
my pc and cd drive kept freezing on me so we thought the best thing to to do was to restore it. well now i cant even do that because the cd drive will keep freezing. i can start the proccess but it wont allow me to finish it.

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From: Computerpilot on 12/05/2002

Agree with 'Hank'. It is a hardware issue. It would actually have been easier to diagnose with an operating system installed.

Recommend you look into the IRQs to be sure that there are not too many devices sharing one IRQ.

At this point, you can remove all PCI/ISA/USB devices and reinstall Windows. If you suspect your CDROM, disconnect it to install windows. Reconnect it after install to see if you have the same problems. If so, maybe your CDROM needs to be replaced (malfunctioning CDROMs may exibit this behavior).

Computerpilot

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From: Hank on 12/05/2002
Go borrow a CD drive from someone it may be the drive, check IRQs

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