From: Rori on 11/01/2002
Im really annoyed to receive this message,"Winword has caused an error in HPFwin13.dll" after a few seconds everytime I opened WinwordXP. I cannot start my encoding because of this problem. Also, HPfwin13.dll caused a problem in Paint shop Pro 5. I also tried to copy what I saved from Winword and paste it to excel and when I started to print it this error message then appeared. I tried necessary remedies to fix the problem but to no avail. Like scanning the disk, which usually responded that it doesnt have any errors. I used up all alternatives just to fix the problem. I even went to the point of giving up and leave the problem behind. Please if you can, help me with regards to this problem. Im using Windows 98 upgraded to Windows ME and using Winword XP, Excel XP. All my office document is in XP. Using Pentium II though. Thank You. Hoping for a positive reply.
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--- Replies to this Problem ---
From: Debbie on 11/19/2006
added not.. here is what the error details say..
now what do I do??NOTEPAD caused a general protection fault
in module HPFWIN13.DLL at 0016:00008662.
Registers:
EAX=000035ff CS=36ef EIP=00008662 EFLGS=00000246
EBX=00000000 SS=4717 ESP=0000751c EBP=0000751e
ECX=000038ef DS=35ff ESI=00007572 FS=0000
EDX=0000ffff ES=0000 EDI=0000771e GS=0000
Bytes at CS:EIP:
66 26 ff 77 5e 66 ff 76 0a 9a 5e 33 ef 36 1f c9
Stack dump:
755e35f7 2dafd663 00000000 47177532 757235f7 00000000 00000000 00000000 35f74717 755a0000 2dafd9fa 000001ac 00000000 00000000 00000000 fcdc0000
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From: Debbie on 11/19/2006
I am getting the same error when I try to print something. According to the troubleshooting at www.hp.com I have an uptodate driver for my printer.. I have done all their troubleshooting and still have the probmlem.. also in one troubleshoot it wants you to go to properties from the file and then when I try that I get a rundell error.. Some one please help.. I need to print some things soon... Just can not figure this out. So lost
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From: Computerpilot on 11/03/2002
Definitely get an updated driver from www.hp.com. You probably just did an upgrade to your operating system over your windows 98. This is not the best idea, as you are learning now I am sure. The driver is probably an older version for Windows 98. Most windows 98 drivers worked with Windows ME but not all.Just get the Windows ME version of the HP printer you have and install. This will fix your problem. If not, then feel free to post back for more information. Computerpilot
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From: Parker on 11/01/2002
Windows is the real problem but did you try to uninstall your printer drivers?
Winword causes problems all the time, see the other postings about winword crashes
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