From: Victor on 01/31/2002
Mark/or anyone,Did you fix the problem? If you did, what did you do? I have similar problem here. My Word 2000 memeory keeps on crashing every time I opened the WINWORD.EXE. I could not use Word 2000 anymore.
: Winword.exe could be corrupt.Try to delete winword.exe file and restart MS Word.
: Once you restart MS Word it will creat another winword file. To find out where is winword file do the following:
: -Click on Start/Find/Files and Folders.
: -In the "Named" box type "winword.exe" without quotation marks.
: -In the "Look in" box type "C:\".
: -Click on Find now.
: -Right click on the file (winword.exe)and delete it.
: -Start MS Word. If the error does not appear any more, then winword file was corrupt.
: -If the error keeps appearing, then try to change the memory. The memory could be damaged.
: Good Luck.
: : PLEASE CAN ANY ONE HELP WITH WORD 2000!!!
: : IT IS DRIVING ME ROUND THE BEND?
: : WHEN I CLICK ON `FILE` or `TOOL` WORD CRASH. I HAVE UNINSTALL AND REINSTALL IT , I HAVE INSTALL
: : IT TO ANOTHER FOLDER , I HAVE USED THE REPARE TOOL IN OFFICE 2000 , NONE HAVE WORKED?
: : I HAVE A P4 1300 WITH 128 PC800 RAM. 30 GIG HD CDROM CDWR
: : HEWLETT PACKARD 840C
: : AGFA SNAPSCAN 1212P
: : RUNNING WIN me
: : NORTON SYSTEMWORKS 2001
: : OFFICE 2000
: : MS WORKS SUITE 2000
:
: : Date 06/26/2001 Time 20:29
: : WINWORD caused an invalid page fault in
: : module WINWORD.EXE at 0187:30395c27.
: : Registers:
: : EAX=00000034 CS=0187 EIP=30395c27 EFLGS=00010206
: : EBX=036e041c SS=018f ESP=0062f3cc EBP=0062f3ec
: : ECX=012d341c DS=018f ESI=0062f408 FS=224f
: : EDX=00000008 ES=018f EDI=0062f424 GS=0000
: : Bytes at CS:EIP:
: : 8b 08 83 79 14 00 0f 85 ad 09 e4 ff 6a 00 50 e8
: : Stack dump:
: : 012c0384 0062f408 00000002 0062f440 00000000 0062f460 3031d247 0062f408 0062f460 3031d288 0062f424 036e041c 00000000 01323ad8 01323a50 302011e8