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 Internet Connection Problem (LAN, Win98) Post a Reply  
From: Arhax on 01/16/2002
Hi folks

I have the following problem with one of my computers and any kind of help is highly appreciated ;):

General problem:
I try to connect a Win98 notebook to my cable modem which is working fine with my Win95 desktop. It looks like the notebook gets an ip adress from the provider but no working tcpip protocol can be established.

Observations:
In the LAN options (internet setting of the control pannel) there is the auto-detection box and the use proxy server box enabled BUT is greyed out means I cannot access and/or change it. Additional to that I tried to use the 'internet installation wizzard' to reconfigure the internet settings but I got an error message like "access denied; please contact your network administrator" which looks very strange to me... Also when I start the Internet Explorer it first looks for a proxy server (like configured in the LAN settings) and cannot find it... Finally the systems gets a strange ip adress which is not fitting the range of ip adresses I normally get via 'automatically obtain an ip adress' from my provider...

My 'wild guess':
The internet settings 'overwrite' the correct network (network card & tcpip protocol) settings and try to use the 'unchangeable' internet/LAN-settings...

Questions:
-> generals ideas what is wrong?
-> if you would confirm my 'wild guess' what can I do, to access the internet settings again (what to do to 'ungrey' the LAN settings... could be linked to the user management?)

Any help is highly appreciated ;) !!!

Arhax

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--- Replies to this Problem ---
From: Drakeman on 11/24/2002
I remember a few commands from my long ago windows days.
Go to Start - Programs - MSDOS
You should be in a DOS window, the two commands to try are
ifconfig
-or-
ifconfig /renew_all

This will show you some information like your IP address and the "renew" will try to renew your IP address by doing the same thing that happens when you restart.

winipcfg.exe

This brings up a little box that shows IP info and if you click on "advanced" you will see even more info and you can see how many network devices windows thinks it has.

I just thought I would mention these, they always came in handy.

In Linux you want to install "tcpdump" if you don't have it try

urpmi tcpdump

and urpmi should find it on your distro CDROM. tcpdump will show you activity on eth0 (your ethernet interface) and you can watch the packets fly to see your computer talking to the DHCP server etc..

Try this (as root)
tcpdump -Xs 4000 -i eth0

read about netstat
man netstat

and don't forget the control panel in KDE, it has a lot of network tools, or try "setup" or "setuptool" from a console.

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From: Nabin on 08/25/2002

: Hi folks

: I have the following problem with one of my computers and any kind of help is highly appreciated ;):

: General problem:
: I try to connect a Win98 notebook to my cable modem which is working fine with my Win95 desktop. It looks like the notebook gets an ip adress from the provider but no working tcpip protocol can be established.

: Observations:
: In the LAN options (internet setting of the control pannel) there is the auto-detection box and the use proxy server box enabled BUT is greyed out means I cannot access and/or change it. Additional to that I tried to use the 'internet installation wizzard' to reconfigure the internet settings but I got an error message like "access denied; please contact your network administrator" which looks very strange to me... Also when I start the Internet Explorer it first looks for a proxy server (like configured in the LAN settings) and cannot find it... Finally the systems gets a strange ip adress which is not fitting the range of ip adresses I normally get via 'automatically obtain an ip adress' from my provider...

: My 'wild guess':
: The internet settings 'overwrite' the correct network (network card & tcpip protocol) settings and try to use the 'unchangeable' internet/LAN-settings...

: Questions:
: -> generals ideas what is wrong?
: -> if you would confirm my 'wild guess' what can I do, to access the internet settings again (what to do to 'ungrey' the LAN settings... could be linked to the user management?)

: Any help is highly appreciated ;) !!!

: Arhax


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