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pc randomly restarts itself when connected to the |
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From: paul on 09/16/2002
this has been going on for nearly 3 months now and is wearing me down.... if anyone has anyidea what is going on - please tell me.....basically - the pc randomly restarts itself when connected to the web. I have Win2000, using a USB broadband modem (although it has done it whilst using a 56k modem)- I have upgraded my motherboard but it still does it.... it seems midly related to what the pc is doing at the time... a heavy task it it seems more likely to do it (e.g. opening a 2 mb picture whilst connected) I am thinking that it may have something to do with the electricity current in the phone line - or maybe something to do with static??? I really don't know.... I am clutching at straws...... anyone any ideas????
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--- Replies to this Problem ---
From: Rodney on 12/21/2002
I have experienced a similar problem since having my Telewest Broadband connection installed. I am running Windows XP Home and each time it does this I get a message indicating that a faulty driver is the cause. The problem seems to have started after I installed and then uninstalled some Personal Firewall Software. The diagnosis also stated that Personal Firewalls and Anti Virus software also installs drivers. Could this be the cause of our problems and if so how can I tell which is the suspect driver that needs to be re-installed or removed altogether.
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From: Tim on 11/24/2002
My pseudo-random crash problem did have a reason! I was running a number-crunching background program downloaded from DISTRIBUTED.NET, to solve an encryption or abstract math problem. Curse them for doing that to me who is a fool. Their program was invisible and transparent, almost (except for a little cow on the taskbar, and that was what tipped me off). I still can't explain the unannounced reset but I did get 'Minidump' files. I ALMOST bought a new power supply, which would have been a horrid waste of money and more time.
It all adds up: A user action would trigger that evil, unproven, hick background program to save or change its state, and at start-up/logon time the program must have been liable to contact it's distributed service provider. Caveat emptor: Never install some DAMN THING FROM DISTRIBUTED.NET or elsewhere unless you do it in isolation then observe your computer for the next week with behaviour changes in mind.
I just want to say I turfed that out and the problem is solved, but the crashes caused me to LOSE MY E-MAIL INBOX FILE several times (that was catastrophic, and I have further complaints about MICROSOFT OUTLOOK EXPRESS), and cost me (a valuable but average-paid professional) THOUSANDS of dollars in my time.
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From: Tim on 10/31/2002
That problem sounds _close_ to the one I'm experiencing - and sorry, no I don't have a solution. I run Win2000 on a Pentium III/Gigabyte motherboard with a Trident 9685 video card. First, the symptoms: An unannounced restart of the machine with no dump or anything. Unbelievable; I had never seen this before, ever - before starting to use the latest and greatest, Win2000. This is 'mildly related to what the PC is doing at the time'. It basically always happens around startup time - when the machine is not hot. Some scenarios: During Windows boot, after login, during 'userinit', on first mouse movement, on first click to open Outlook/connect to network, one time on hitting Enter to save/create a file on disk, one time when closing Media Player. This is wearing me down too.The video card has been serving me well for years. I recently purchased a thin-panel monitor <<sound of cheering, applause and admiration>>, but the crash did not appear for a few weeks after that. In fact I think it started after I changed my font away from the Normal size (100%), and I had gotten into installing Microsoft's nice Updates. On the Font issue, I found there was a bug and patch, and I installed it PLUS reverted to Normal. And I've gone through several overlays of any patches available, to no avail. When I first installed Win2000, to my amazement the ACPI was screwed up and my CPU fan turned off courtesy of the OS booting up (you'd think when the OS is running that'd be one time the fan would be needed). That led to slight overheating, but nothing ever got out of hand - I hope! I was using a hair dryer for a while - then I decided to download a BIOS update and that fixed the ACPI. This crash never occurred during that whole sad interval in my life. Why now? Why?!
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From: Jeff on 09/25/2002
What type of computer are you running??? Generaly these problems are related to heat. You may have a video card, CPU, Memory, or Hard drive that is over heating. Check the airflow and make sure all of your fans are running. Try running the system without a cover. Heat does weird things to systems.
: this has been going on for nearly 3 months now and is wearing me down.... if anyone has anyidea what is going on - please tell me.....
: basically - the pc randomly restarts itself when connected to the web. I have Win2000, using a USB broadband modem (although it has done it whilst using a 56k modem)- I have upgraded my motherboard but it still does it.... : it seems midly related to what the pc is doing at the time... a heavy task it it seems more likely to do it (e.g. opening a 2 mb picture whilst connected) : I am thinking that it may have something to do with the electricity current in the phone line - or maybe something to do with static??? I really don't know.... I am clutching at straws...... : anyone any ideas????
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