From: Computerpilot on 06/15/2002
No one in their right mind would send you any email after they have learned you have been infected by the Klez.h. Just the possiblity of my email address getting put into your address book gives me the chills. I am so tired of this stupid virus that I consider recieving 5 copies a day a normal IT chore...
Did you remove the virus? Do you have Windows 2000 or XP? You need to let us (me) know what OS you have before I can help you restore what the Klez has done already. If you have one these OS's, you can run an 'sfc' at the command prompt to repair/replace missing or damaged system files from the virus.
The dll file you are referring to is a part of Norton. From what you are discribing, the virus has started its payload and is emailing a copy to all of your friends. The Klez.h is designed to disable Norton/McAfee's ability to protect and scan your computer. Besides, they (antivirus software) cannot remove the virus alone. You need a removal tool. It just so happens I know where you can get it (ok, I have had to remove the damned thing on my computers too).
Go to this website and you will find the removal tool in the lower right corner of the site. Download it and run the removal tool. Norton alone WILL NOT work to remove the Klez (it is only designed to scan your incomming/outgoing email for the Klez). Do this as soon as possible as all of your friends are being infected everytime you log onto the internet.
Once you have removed the virus using the tool, uninstall Norton (cannot reinstall over an exisiting copy) and install it again. This is the only way you can restore the dll files in Norton. This time, make sure it scans your outlook/outlook express email. If you have web mail, shame on you! These emails are very suspicious in nature. You should never download a .src, .exe, .bat, etc. files. If you want to learn how to find out which one of your friends (yes, it was someone you know!) sent it to you, then post back and I will give you instructions.
I would say to email me if you have problems but I have enough copies of the Klez...