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 Explorer has caused an error in USER.EXE Post a Reply  
From: Edward on 06/14/2004
The reason that Iím writing is because I have a lot error on my computer. I have Windows ME and a DSL connection to the internet. These are some of the errors that I receive:

∑  kernel32 caused a general protection fault in module USER.EXE at 0003:00003bab
∑  error : OE:0187:BFF8E64B
∑  MSGSRV32 has caused an error in DSKMAINT.DLL SCANDSKW will now close
∑  Ndetect has caused an error in Kernel32.dll Ndetect will now close
∑  Explorer has caused an error in USER.EXE
∑  Filename : WSOCK2(01) + 0000383B error:0E:0028:DAC27F1B
Normally all these errors appear on a blue screen.
The system constantly crashes every time I open a new program and is very unstable .Explorer loads very slow and if I have windows media player open I have to close it for explorer to run faster otherwise it would take forever even when I go to a new link.


I also have Norton SystemWorks 2004 and on the quarantined items there are the following:

Filename    Threat Name
00514.SPL    W32.HLLW.Gaobot.gen
00514.SPL    W32.HLLW.Gaobot.gen
00518.SPL    W32.HLLW.Gaobot.gen
00520.SPL    W32.HLLW.Gaobot.gen
00520.SPL    W32.HLLW.Gaobot.gen
00522.SPL    W32.HLLW.Gaobot.gen
00522.SPL    W32.HLLW.Gaobot.gen
00524.SPL    W32.HLLW.Gaobot.gen
00524.SPL    W32.HLLW.Gaobot.gen
00526.SPL    W32.HLLW.Gaobot.gen
00526.SPL    W32.HLLW.Gaobot.gen
00528.SPL    W32.HLLW.Gaobot.gen
00528.SPL    W32.HLLW.Gaobot.gen
00530.SPL    W32.HLLW.Gaobot.gen
00530.SPL    W32.HLLW.Gaobot.gen
00532.SPL    W32.HLLW.Gaobot.gen
00532.SPL    W32.HLLW.Gaobot.gen
00534.SPL    W32.HLLW.Gaobot.gen
00534.SPL    W32.HLLW.Gaobot.gen
00536.SPL    W32.HLLW.Gaobot.gen
00536.SPL    W32.HLLW.Gaobot.gen
00538.SPL    W32.HLLW.Gaobot.gen
00540.SPL    W32.HLLW.Gaobot.gen
00542.SPL    W32.HLLW.Gaobot.gen
00544.SPL    W32.HLLW.Gaobot.gen    
antivir62.exe    W32.HLLW.Gaobot.gen
antivir62.exe    W32.HLLW.Gaobot.gen
antivir62.exe    W32.HLLW.Gaobot.gen
antivir62.exe    W32.HLLW.Gaobot.gen
antivir62.exe    W32.HLLW.Gaobot.gen
antivir62.exe    W32.HLLW.Gaobot.gen
antivir62.exe    W32.HLLW.Gaobot.gen
antivir62.exe    W32.HLLW.Gaobot.gen
antivir62.exe    W32.HLLW.Gaobot.gen  

A backup item

Setup.exe    W32.IRCBot.Gen

I have try to repair them but I wonít do it

I have also try to delete some viruses but it wonít delete them
These are the viruses:

Msbb.exe
Voz.exe
Adware.Ncase


I donít know if there is any kind of relation between the errors and the viruses. Please answer me as soon as you can with instructions to follow in order to fix it thank you.

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--- Replies to this Problem ---
From: alex on 12/16/2004
eck i've been getting the first of your warning errors right down to the numbers and bab. please help. :(
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