- Start Windows in Provisory way (I hope Provisory is of any meaning for you because I don't know how to translate it)

- Disinstall all the video drivers, (not upgrade but just disinstall).
Be sure there aren't any video dreiver installed

- Restart PC in normal mode

Doing this the PC should run well and then you can reinstall the aprpriate video drivers.

If this exists, this is the file that may be causing the problem.

It's sure it is a driver problem

Check if IRQ and ADDRESS of your peripherical (IDE PCI or ISA) are in conflict

Check your service pack release and if are available Q knowledge in microsoft update (like SP4)

Check if there are update of your drivers

Hope SFC replace correct files, or prepare to reinstall the system

I got this problem with modem
and I have resolved it simply running SFC

Hope this helps some of you. AheadNero InCD was causing this problem for me. Simply uninstalling it solved the problem. Hope this helps some of you or anyone else who may stumble across it!

Armand.linkens@skynet.be
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Question #021112-000859
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Summary: I have a SONY CD RW CRX160E drivres cdrom.sys
redbook.sys storprop.dll for MS...
Product: Storage
Email Address: armand.linkens@skynet.be
Date Created: 11/12/2002 04:05 PM
Last Updated: 11/12/2002 04:05 PM
Status: Unresolved

Discussion Thread
---------------------------------------------------------------
Customer (Armand Linkens) - 11/12/2002 04:05 PM
I have a SONY CD RW CRX160E drivres cdrom.sys redbook.sys storprop.dll
for MS version 5.00.2195.4809i or 5.0.2.2183.1 14/11/99
installed under W2K SP3 v5.00.2195. For ever when something changes in the way rewritable CDs are handled (example replace CDCreator by Nero) cause at the next start up the computer to give a Blue Scree of Death KMODE_EXCEPTION_NOT_HANDLED STOP 0x00000001e (..... series of codes). From there on after hours and hours of testing the only 2 things that still do work are RINSTALLING W2K FROM SCRATCH !!! loosing days & weeks of work OR REINSTALLING AN IMAGE OF THE BOOT DRIVE (image made with Norton Ghost for exemple).
I can prove that it occurs when some files about the Sony CD R/RW are touched. I couldn't identify the file in case
YOU M8UTS HAVE HAD SIMILAR COMPLAINTS (go to ::www/nocrash.com/ncbbs/msgs/387.shtml --> YOU CANNOT IGNORE THIS ONE!¨Please provide fix or work around asap.

Please cc your reply ALSO to COMPUTERPILOT@HOTMAIL.COM

Please advice if you got a solution

I would definitly suspect the Sony CDROM program you just installed. It sounds like some sort of burning software (I am not sure from your description of it). This would indicate to me that the program did actually install driver files into windows. I would highly recommend removing this sofware as it is changing a critial driver for your CDR/CDRW drive.

I am not sure from your post if you tried to enter windows through 'safe mode' or tried 'last know good configuration'. I would imagine that if you tried 'last know good configuration' that you would have success. Either way, get into windows and remove that program as soon as possible. Your server should then boot normally.

: As you know, this message is caused by a driver or program error.

: I would definitly suspect the Sony CDROM program you just installed. It sounds like some sort of burning software (I am not sure from your description of it). This would indicate to me that the program did actually install driver files into windows. I would highly recommend removing this sofware as it is changing a critial driver for your CDR/CDRW drive.

: I am not sure from your post if you tried to enter windows through 'safe mode' or tried 'last know good configuration'. I would imagine that if you tried 'last know good configuration' that you would have success. Either way, get into windows and remove that program as soon as possible. Your server should then boot normally.

: Computerpilot@hotmail.com

Hello Computerpilot,

Thanks for the response. However, I have tried the steps you mentioned and didn't have much success. When I chose the F8 option and opted for any of the options presented including the SAFE mode option, all gave me the same error. As I mentioned, in the console mode, I can get to the C drive (sort of DOS mode) logged on as the right user but as this point I don't know how to remove the installed program from the registry. It seems that when Windows boots up, certain settings are loaded. I have installed a parrallel environment and gotten in OK but I now have to find a way to tranpose all my previous settings and apps to this environment. Hence the need for a resolution to my prob. It has been suggested that I try installing win2000 in the same folder (it seems that the message of deleting apps and settings by microsoft are not true). I will try this and let this BBS know of the outcome. I have also been told windowsXP has checkpointing capablilty. I will be moving to this soon as I like to muck around my system alot.

HARD DRIVE:/WINNT/System32/DRIVERS/

Also, it has been known that CDRW .dll files are sometimes stored in the System32 directory. Again, a reason to find out about the program's files.

However, I would imagine that something in this directory is causing the problem.

IF you can get into the command prompt, run an SFC. This will repair any system files that might be damaged or corrupt.

You don't have to modify the registry, that is not your issue (otherwise the 'other known good configuration' would have worked). The software installed a driver file over another for your CDRW. This is the problem you are having. PErhaps you can contact the software company and find out what names of drivers were installed and search in the driver directory for the driver file. Then remove it. This can be done at the command prompt or from your parrallel system.

Did you do a step by step confirmation? This will let you know what it being loaded at the point of your error message.

There are many other options but I fear that reinstalling Win2000 over your current install will only make you crabby when you have to reinstall other applications. Believe me, if microsoft says you should not do it, DONT DO IT! They are the keepers of the code.

Hope I helped you a little more...

Computerpilot