From: Computerpilot on 06/25/2002
Office should repair this file. It is highly unlikely that it would skip over it. Here is a surefire way to be confident that the job has been done.
I would manually remove the MSO9.dll file from the Office CD and place it into the appropriate directory.
Copy the file from the CD:
To the Microsoft Office Directory:
HARD DRIVE:\Program Files\Microsoft Office\Office
This will fix the one file but you have probably renamed the other files as well. I would also replace these files the same way you did the MSO9.dll file. I am not sure of the location of these two .dat files as I have always configured Outlook for Exchange. Also, I am not sure my version of OFfice 2000 has these files. I was unable to locate them on any of my computers or CD's.
Don't bother running the office repair feature. This should do its job.
Another thing to consider. If you 'reinstalled' it, did you just use the 'reinstall' function on the CD? I would do a full uninstall, make sure these three files are removed (delete the Microsoft Office directory)then install office 2000 again. Oh, and make sure to export your outlook folders and mail to a .pst file before you get started. You can also export your mail setting so you do not have to plug these back in as well (tools, accounts, click on mail service and then export button to right). I think you would be ok if you did not back up everything but I would just in case. The PST files are usually located in the WINDOWS or under application data in the Documents and Settings directory in Windows NT/2000. Like I said, 'just in case'!
It seems something is damaging this file. I am not sure of the file's function so I cannot determine what would damage the file. However, I would think about when you started seeing this message. Is it possible that you recently installed a 'addin' for something in office? Also to be considered; any program (shareware or freeware as well) that you might have recently installed that might interact with Office.
Well, this should get you started. Let me know if you need some more help.