From: Tonya on 12/02/2003|
I bought a Digitrex DSC2100 digital camera and installed the included software on my Windows 98 OS. The software is Photo Manager 2.10 and the other drivers on the CD were Digitrex Digital/Video Camera and Digitrex DSC Mass Storage Class Adapter. Once the install finished, it asked me to restart the computer. The computer would not shut down, so I manually powered off and back on. Windows 98 then would not load. I was able to get into Windows 98 in Safe Mode, and I did an uninstall of the photo software. I still could not get into Windows 98, and I did get a message that:
"An Exception OE has occured at 0028:00000009 in VXD---. This was called from 0028:C151A5D3 in VXD---"
I went back into safe mode and deleted the recently installed drivers under the "System" icon. I still could not load Windows 98 but got a different exception.
"An exception 06 has occured in 0028:00000017 in VxD---"
Is there a hidden driver or file that I should look for and delete? I searched for and deleted all files created on 12/1 (which is when I installed the software) to no avail. I'm thinking something changed in the registry to create this problem.