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 scandisk and defrag won't run Post a Reply  
From: Larry on 09/19/2003
I am on a Dell Dimension desk top. I have Windows ME (unfortunately). I recently went to AOL 9.), downloaded MSN Messenger 6.0, and now neither scandisk nor defrag will run. I have the same problem on a Gateway Solo 5300 laptop. It has two added problems. I constantly get knocked offline from AOL or MSN Messenger (even when I'm not on AOL). And I get a Norton security alert "AOLNYSEV.EXE is attempting to access the internet". The details point to a "trusted company" Gtek. This happens every few minutes. I will be very grateful for any help.
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From: grae on 05/08/2005
If you have AOL, the first thing to do is uninstall it. The second thing is, after restart delete all results of a Search or Find for anything AOL remaining. The third thing is get an ISP that doesn't require a bogus browzer and a whole lot of resource wasting stuff that makes you feel like you're on glue. Get unglued and do what you want.
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From: Robin on 04/18/2005
Interesting thread this. I have just tried to install broadband using the aol offering. I was quite happily using aol 7 and tried putting aol 9 on the computer some months ago, but all I could see when I ran aol9 was a blank white screen with a blue band along the top (aol) and a list of menus. The menus had some apparently working options which did nothing and the 'windows' menu was in dark blue! It was behaving as if none of the dialogues called by the various actions were visible. aol help were their usual useless selves and after spending many hours re-installing stuff and wiping off stuff I finally found and article worth reading. I now have broadband.
http://www.broadband-help.com/service_review.asp?id=111&refpage=cm%5Freviews%2Easp&viewall=yes
article by jjreger03 (31 January, 2005). This is magic in that broadband can be accessed without the aol software.
Am I alone in this problem? Has this helped others?
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From: Kurt on 02/16/2005
Don't allow it. It is only part of the AOL Coach Program, It is Worthless.
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From: beowulf on 10/05/2004
i have AOL 9.0 BETA. i have read all replies and found out that by uninstalling the AOLNySERV was a good thing! thanks for the support.
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From: Klaus on 08/25/2004
Hi,

look at this link: http://help.channels.aol.com/article.adp?catId=3&sCId=424&sSCId=4117&articleId=217266

regards

Klaus

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From: Jeffrey on 04/01/2004
Sorry folks, but AOL is for suckers. They have worthless tech support, their software is garbage, and they more-or-less trick people into thinking that they need all their junk in order to get on the Internet.

All AOL does is bloat system resources and slow down your PC. You'd all be better off without it.

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From: Nick on 03/23/2004
I don't know if this helps but I uninstalled AOL Couch and disable AOLWbSpd.exe through norton firewall. and have no problems loging on AOl. Just more crap from AOl u don't need it seems. The best thing to do is change your ISP to something better. AOL is the worst I've ever used. Loaded with crap u don't need or never use, too many upgrades cause there software sucks, and there live help and phone help are no help at all. They always try to relate everything to your system not there software. They like to ask you your system resources and then blame that as the problem saying u need like 96% to run AOL and log in at top speed but, what they don't tell u is that AOL uses 14 percent of your system resources just to run. Catch-22 u can say. They tell you anything so you will not change ISP's. More than half the time they don't speek english good enough to understand. One tech also told me that your service such as your email priority depends on your plan. So if you have dial-up you are at the bottem of the list to someone that has highspeed AOL. The more money you give them the better performance you will have through them. Kindda shady if you ask me. As far as I'm concerned AOL is a high priced scam.
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From: Arun on 02/06/2004
I had heard that AOL Coach was spyware. It supposededly reports your browsing activity to AOL. I came across that when trying to research Gator (a free password utiltiy) that also reports on your browsing activity to a company called BroadJump ( Ithink they have cahnged their name recently) I looks like a couple of posts on this thread seen to ac=gree that AOL Coach is their spyware. Anyway it looks like there are no issues if you un-install AOL coach.
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From: Eric on 01/21/2004
I just found out AOL COACH is a solution that emulates user actions such as key strokes and mouse movements.
The files associated with COACH belong to Gtek.
http://www.gtek.co.il/newver/GTcoach.html

I dont understand why AOL would need this feature.

As a side, run Spykiller 2003 which should list a Hooks.dll as a key recorder. This dll is listed with AOL SHARE files in the Coach directory.

Spykiller can be obtained here:
http://www.topshareware.com/SpyKiller-download-6951.htm

If the link is broke, Google it.

At any rate, its pretty low of AOL to install this on users machine without their knowledge. One day they are gonna do this to someone who can afford to thoroughly sue them.

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From: Debbie on 01/14/2004
I just bought a DELL XP and the firewall problem is driving me nuts. I suppose I will go to the Post Office and get another copy of 9.0, uninstall, and reinstall and hope it gets rid of this problem. I'll let you know if it helps!
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From: Jim on 12/24/2003
Addition to previous comments. Think I had probably disabled AOLNySEV.exe previous to doing system recovery when I thought someone had control of my browser trying to set up my homepage. I used Browser Sentinal demo version to disable it both times. I think Gtek is probably reputable company & program serves a purpose & can be trusted so I would be reluctant to delete. Try disabling it. If having browser troubles, try enabling it again. Granting access might solve problems don't know.
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From: Jim on 12/24/2003
Did search on AOLNySEV.exe and found your site and decided to disable AOLNySEV.exe & then when tried to use AOL 9.0 easy designer's edit feature to add a text image to add an audio player with visualizations for wma audio file to my homepage, it was like someone was changing the text within easy designer. Instead of getting a player with visualizations I got a player with part of html text printed above it. Once the homepage worked right but when I tried to change position of a link the html code for the player disappeared. It was like someone had control of my browser and was messing with my head. After I enabled AOLNySEV.exe again, the html code remained in the edit add text box and the player played song perfectly with visualizations. Homepage was working before disabled AOLNySEV.exe but McAfee gave me an access notice and I was having trouble before I did system recovery previous to posting homepage. So I was concerned.
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From: Joe on 12/06/2003
I posted a note about scan disc not running after I installed AOL 9.0 but I found a 'cure' which worked for me. 9.0 leaves a Search bar that stays open on your desktop even after you close 9.0. Select that the Search bar stay closed. Since I've done that, I've had no problem running disc scan.
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From: Gloria on 11/12/2003
I don't know if this will help anyone, since I don't have AOL 9.0, But I have always had to run Scandisk and Defrag in Safemode to get them to work. I have a Dell, and I start my computer, then hold down "control" and "alt" keys at the same time during the power on tests to get to Safemode. Once I'm in Safemode, I go to "programs","accessories","system tools" and then choose Scandisk or Defrag. They work fine that way.
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From: T-Bone on 11/11/2003
I just put AOL9 on my computer, and uninstalled this AOL Coach bs. What peices of AOL9 do I have to allow access through my firewall to get it to work? just waol? or what else?
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From: Joe on 11/02/2003
I have a Compaq computer and also have had problems running scandisk and defrag since installing AOL 9.0 a few days ago. However, it is not consistent and works perhaps every third or fourth attempt. Has anyone found any solutions to the problem?
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From: Tim on 10/19/2003
I get this message too... but I am able to run scan disk and defrag... So I'm not sure the two are connected. I am on a DELL too and I often get the BLUE SCREEN OF DEATH while connected to AOL through my AOLDSL line...
AOLTechs seems to think it is AOLNySEV.exe is not part of aol... but is unsure.
I have no solutions to these problems and welcome others input too.
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From: roy on 10/19/2003
aolnysev is part of the aol coach program, which is part of the new 9.0 version. You can absolutely delete the coach program from your system without any side effects. Zone Alarm does identify it as it tries endlessly to access the internet. Search it on your own computer, delete it to your recycling bin, and have problems no more. Next thing will be spyware as part of the aol program. Not sure why your scandisc or defrag programs won't run. You may have other internal problems. That didn't happen to me running windows 98 as well.
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From: roy on 10/19/2003
aolnysev is part of the aol coach program, which is part of the new 9.0 version. You can absolutely delete the coach program from your system without any side effects. Zone Alarm does identify it as it tries endlessly to access the internet. Search it on your own computer, delete it to your recycling bin, and have problems no more. Next thing will be spyware as part of the aol program. Not sure why your scandisc or defrag programs won't run. You may have other internal problems. That didn't happen to me running windows 98 as well.
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From: Jim on 10/15/2003
After three unsuccessful attempts to get info from AOL 9.0 about the purpose and function of AOLNYSEV.EXE, I set Zone Alarm Pro to block it permanently. I noted no changes in performance. The file acts like a Trojan, and I would have never discovered it but for ZA.

Point of information: when I initially DL/installed AOL 9.0, it took over my computer. It set itself up to start automatically and to dial up as the default site. On starting my computer, I got AOL. I uninstalled AOL 9.0, and reinstalled it from disk with no repetition of the problem.

WIN 98SE, "two guys" computer, Norton system works, za Pro, and SpyBot SD.

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From: fr35hhh on 09/30/2003
Dave,

Do the names, "Disco Productions," "Moon Patrol," and "Tweaked Productions" sound familiar to you? I think I might know ya. lol!

fr35hhh

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From: DaveTheRave on 09/30/2003
Addendum to my previous message and AOLNYSev.exe solution:

There is extremely little on the web or AOL's own site. Apparently AOLNYSev.exe is AOL's special purpose media player: AOL calls it the
"AOL® Coach player.

I used a hex editor to inspect some of the programs and configuration files in the AOL Coach Player directory and have concluded that AOLNYSev.exe is AOL's proprietary and registered media player (built by Gtek) for the sole purpose of displaying visual and audio training lessons on sundry AOL related topics to AOL users.

For Your Info, the following came from AOL 9.0's own help screeen:

The following list describes AOL software applications that can make TCP/IP connections, potentially get monitored by a firewall, and be prohibited from functioning properly:

AOL Software File Name
America Online® 9.0 Optimized waol.exe
AOL® Connectivity Service (ACS) acsd.exe
AOL® Companion companion.exe
Top Speed? Web acceleration technology aolwbspd.exe
AOL® Tray Icon AOLTray.exe
AOL® Setup aolsetup.exe
AOL® Internet Access Controls spcauth.exe
Radio@AOL
AOL Embedded Media Player
AOLMediaPlaybackControl.exe
You've Got Pictures® Screensaver ygpsstra.exe

AOL® Coach player AOlNySEV.exe

Real Media Player realplay.exe
QuickTime® software suite qttask.exe
QuickTimePlayer.exe
QuickTimeUpdater.exe

Hope it helps,

Dave

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From: DaveTheRave on 09/30/2003
AOLNYSev.exe is part of AOL's coach program. It is installed in the
"C:\Program Files\Common Files\aolshare\Coach\Player" directory (assuming you installed on the C: drive).

I copied the files and subdirs in the "Player" director to another location and then went to 1.) control panel 2.) Add/Remove Programs 3.)AOL Coach. Then I uninstalled the AOL Coach package from my computer. Afterwards, the
"C:\Program Files\Common Files\aolshare\Coach\Player" directory was deleted and with it AOLNYSev.exe.

Therefore, if you don't need AOL's Coaching features, simply uninstall the AOL coach package and you'll get rid of the AOLNYSev.exe annoyance automatically.

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From: fr35hhh on 09/29/2003
And me to the mix.

As I'm sure you are all doing, I have just started researching this AOLNySEV.exe. I'll report back with any results ASAP.

My info: XP Pro, Gateway 450X Centrino, AOL 9.0 Beta. Considering that AOL will officially send out CDs to the retail stores in October, this AOLNySEV may actually be a service by AOL intended to update your beta version to the current. We shall see.

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From: Jon on 09/27/2003
AolNySEV is trying to access the internet on my new firewall. What the heck is it? I have AOL 9.0 and windows 98. Because of the Aol in the program name, I did an AOL keword search -- nothing.

My scandisk and defrag are working. I was knocked off line last night for the first time. Aol 9.0 offered a automatic fix which I accepted. So far so good. The auto fix removed my aol adapter and reinstalled it.

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From: Lia on 09/26/2003
Misery loves company! I installed Norton Firewall two weeks ago and now am getting that pesky AolNY SEV alert every few minutes. I have Dell Dimension 9300 and XP. I don't know whether to choose "always choose this action" or not. I hope someone knows wha this is.
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From: Gary on 09/25/2003
you are not alone. dell dimension also, only under windows xp. no problems with defrag, but same annoyance with AOL9.0. "AOLNYSEV.EXE", Norton security alert, and disconnect. i have no answer. just hoping you find one for me.
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