From: mike on 08/06/2003
OS = Windows ME
Computer froze while not doing anything!!! Manually powered down - on restart it gave a blue screen almost instantly stating it failed to load SHELL and KRNL386.EXE was not found!
I reinstalled Windows into the Windows folder (using a 98 disc to validate upgrade) and on restart (when its searching for drivers) I get to errors - unable to find COMCTL32.DLL and cannot find SHLWAPI.DLL - clicked ok to both these - it then states EXPLORER.EXE not found Reinstall Windows!!!!
Any idea what has caused this problem and how do I get round it - should I delete everything in the Windows directory before reinstalling?? I have a lot of programs I still need!