From: Jill on 06/13/2003
I have an IBM ThinkPad, running on Windows 98 Second Edition. I recently tried installing Easy CD 6 and the computer froze mid-installation. I re-started & got rid of the half-installed components, but...
Now I am unable to use the CD drive at all (it's also a DVD player). It doesn't matter of it's a data CDR, a program, an audio CD, I get the following message:
"An exception OE has occurred at 0028:C14614BD in VxD voltrack (01)+ 0000018D. This was called from 0028:C1841CB8 in VxD scsi1hlp(03) + 00000508.
It may be possible to continue normally. Press any key to continue, you will lose any unsaved information...etc.."
Sometimes I am able to continue for a few minutes before it freezes up, almost always I have no choice but to turn the computer off.
I have done a search through the forum and have found many similar "exception OE" problems, but they appear during startup, when using the internet, etc, not when using the CDR drive after a failed program installation.
I've been trying to find a solution to this for a week now and it's frustrating me to no end (and it makes me feel so computer-illiterate). I'd be forever grateful if one of you computer geniuses can give me a hand...
Thanks so much, guys!