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 Error message in Microsoft Word Post a Reply  
From: Gunther on 04/25/2003
Someone sent me a Word document of which I made a copy to edit. During editing I repeatedly get the following error message:

WINWORD caused an invalid page fault in
module WINWORD.EXE at 0177:301f9ddc.
Registers:
EAX=00000002 CS=0177 EIP=301f9ddc EFLGS=00210246
EBX=00000100 SS=017f ESP=0062e5ac EBP=00000000
ECX=ce509000 DS=017f ESI=0062ebac FS=625f
EDX=00010050 ES=017f EDI=0062e808 GS=0000
Bytes at CS:EIP:
c9 c2 20 00 8b 43 04 01 45 bc 83 c3 08 89 5d f0
Stack dump:
00000000 00000000 00000000 0062e644 0062e730 3081fa95 0062eae4 00000000 0062eac8 00000000 00010000 00ffffff 100000f4 00000000
00000000 00000000


OS: Windows 98 1st edition with all sorts of patches
Computer Gateway G6-450

What shall I do?

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--- Replies to this Problem ---
From: Ryan on 04/26/2003
Go to Start > Find > Files or Folders
Named: Normal.dot
Look In: C:\
------------
Delete any Files found and empty the recycle bin
Restart
Your problem should be fixed
If not then you must Delete that normal file (Don't reboot or reopen word because it will recreate) and Uninstall/Reinstall Word
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