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IEXPLORE caused a general protection fault in modu |
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From: Pablo - ARGENTINA on 04/13/2003
I hope somebody could help.I'm running Windows98 SE and Internet Explorer 6.
After Internet Explorer is running for 2 to 15 minutes, I receive the
next error message: "Iexplore caused a general protection fault in module USER.EXE at
xxxxxxx.xxx.xx". The numbers in "xxxx" somtimes changes.
It's an aletory problem but it doesn't allow me to work. I tried to re-install Internet Explorer 6, but the problem doesnīt
dissapear. Sometimes the same error message appears with other applications instead of IEXPLORE I tried to find a solution in MS Knwledge Base but I didnīt find anything
that could help. Please, if somebody can help me I would appreciate it. Thank you, Pablo Gimenez
ARGENTINA
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--- Replies to this Problem ---
From: i need help with the below problem, doe snot allow on 08/29/2004
EXPLORER caused a general protection fault
in module USER.EXE at 001c:000013b8.
Registers:
EAX=00020000 CS=1707 EIP=000013b8 EFLGS=00000212
EBX=17df2af8 SS=12f7 ESP=000083d4 EBP=000083e2
ECX=0002050c DS=16d7 ESI=2f582af8 FS=11f7
EDX=00000002 ES=16d7 EDI=00002f58 GS=0000
Bytes at CS:EIP:
67 8b 5e 08 67 8b 7e 0a 3b d9 75 04 3b fa 74 dc
Stack dump:
11f7016f 016f0000 bff70000 842c0002 019f0028 093c0002 00000409 00000000 10036928 ffffffff 045af510 ffffffff bff77284 bff53724 045a7000 045af510
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From: i need help with the below problem on 08/29/2004
EXPLORER caused a general protection fault
in module USER.EXE at 001c:000013b8.
Registers:
EAX=00020000 CS=1707 EIP=000013b8 EFLGS=00000212
EBX=17df2af8 SS=12f7 ESP=000083d4 EBP=000083e2
ECX=0002050c DS=16d7 ESI=2f582af8 FS=11f7
EDX=00000002 ES=16d7 EDI=00002f58 GS=0000
Bytes at CS:EIP:
67 8b 5e 08 67 8b 7e 0a 3b d9 75 04 3b fa 74 dc
Stack dump:
11f7016f 016f0000 bff70000 842c0002 019f0028 093c0002 00000409 00000000 10036928 ffffffff 045af510 ffffffff bff77284 bff53724 045a7000 045af510
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From: me on 08/29/2004
EXPLORER caused a general protection fault
in module USER.EXE at 001c:000013b8.
Registers:
EAX=00020000 CS=1707 EIP=000013b8 EFLGS=00000212
EBX=17df2af8 SS=12f7 ESP=000083d4 EBP=000083e2
ECX=0002050c DS=16d7 ESI=2f582af8 FS=11f7
EDX=00000002 ES=16d7 EDI=00002f58 GS=0000
Bytes at CS:EIP:
67 8b 5e 08 67 8b 7e 0a 3b d9 75 04 3b fa 74 dc
Stack dump:
11f7016f 016f0000 bff70000 842c0002 019f0028 093c0002 00000409 00000000 10036928 ffffffff 045af510 ffffffff bff77284 bff53724 045a7000 045af510
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From: Jason on 01/09/2004
Computer Tech here hailing from Myrtle Beach, SC. Seems the most of you having this problems the fixes are general patches and adware or spyware removal. Well heres yet another fix for this error if all the aformentioned fixes dont work heres yet another one. Microsoft does have an IE6 removal tool to remove IE6, but before u run this be sure to get a copy of IE5 or 5.5, whichever u feel safer running. Once you run the removal tool you'll need to reboot and install a previous ver. of IE. then you should be good to go.Also other then Ad-Aware another really good spyware scanner is Spybot: Search & Destroy its a free download, all you need to do is search for it via google or some other engine. After you download this and install be sure to click the update button so you get the most recent dat files, at last count spybot has about 11,650 or so patterns it can look for. Once it finishes scanning be sure everything in red is checked and click fix selected problems. Hope this works for the rest of you who couldnt get everything working ok.
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From: Hugo on 11/27/2003
For me, USER.EXE crashes got fixed by Tools | Options | Advanced | uncheck "Enable third party browser extensions".
Thanx Alex
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From: Jeff on 10/29/2003
I'm not sure which one worked becouse I tried both, scanreg.exe and tools/option/advance/uncheck enable 3rd party browser ext, but it deffintly worked. I was getting explorer caused a general protection fault in module user.exe about every 15 min, I havn't had any problem in the past week. Thanks for the help guys.
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From: Steve on 10/27/2003
I had the same crap ...user.exe ,I'm using win98 se
IE 6.0 . I was reading that if reboot to dos and type this scanreg.exe /fix I think it worked...
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From: gary on 10/20/2003
From: Alex on 09/24/2003
For me, USER.EXE crashes got fixed by Tools | Options | Advanced | uncheck "Enable third party browser extensions".
this completely fixed the problem on my computer. many thanks.
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From: Big on 10/12/2003
I noticed that after shutting down Panicware popup stopper free edition......my browser seem to stopped having the user error metioned above. Just thought it might help.
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From: ExpresTechOnsite on 10/06/2003
Sounds to me like many of you are describing symptoms of something called "browser hi-jacking". Ad Aware does help (be sure to download the newest version and update the pattern files online as soon as you install it) but you may have to get some professional help or really start digging into your registry files (which is only recommended if you have some specific guidance). Try downloading a program called HiJack This (google search works best) and run the utility BUT DO NOT ALLOW IT TO FIX ANYTHING THE FIRST TIME YOU RUN THE SCAN! Copy the report about what it found and post it on a site where someone might be able to interpret it best and tell you which items to allow the program to "repair".Good luck to all with this affliction, I've started seeing more and more "hijacking" in my job and they're getting pretty insideous (sp?)
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From: Tapani on 09/29/2003
I had that problem trying to open some pages,
but after I installed the java-plug,
the problem was solved.
Thanks to Morpheous!!
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From: Paul on 09/25/2003
I use windows 98 second edition. The problem occured not only when using Internet Explorer but also when trying to change the screen resolution in system configuration and on other occasions. I solved the problem by doing a full windows update. [IE-Menu: 'extra' - option: 'windows update']. The update for solving closing down problems seems to have made the difference. The documentation says that the problem often occurs on a system that has a lot of network computers attached. More information:
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q260/0/67.ASP&NoWebContent=1 Good-luck all!
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From: Alex on 09/24/2003
For me, USER.EXE crashes got fixed by Tools | Options | Advanced | uncheck "Enable third party browser extensions".
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From: efewfew.. on 09/20/2003
Hey guys/girls, whoever wrote run ad aware was right, it fixes the problem easily, but it takes abouta half hour to an hour, thanks alot
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From: Pablo on 09/15/2003
Thankyou everybody for your suggestions.But after trying with each one I couldn't solve the problem. Sometimes the error message appears when I select "add to favorite" Sometimes the error message appears when I right click on an image and I choose "save picture as". If somebody could help me I will appreciate it. Thanks again. Pablo Gimenez
ARGENTINA
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From: Mary on 08/12/2003
I also deleted my "*.pwl" files. It seems to make it better for a bit, but that might be my imagination. This all started when I accidently typed in the wrong URL and got on a porn site. It loaded a porn tool bar at the top of my explorer and set my startup page to be something really unsightly. I removed the tool bar in ADD/remove software, but call me crazy, my explorer has not worked correctly since.
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From: katey on 08/02/2003
I just thought I would add - I had this problem, I reinstalled IE 6.0 and that didn't help.I had run AdAware over the last few months and it deleted the files correctly, but you need to change the settings to have it scan the registry too. Once I did a full scan of all drives and the registry it found a bunch more programs to quarantine. After I rebooted, I did not receive any more general protection faults. Good luck.
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From: Jonathon on 07/26/2003
I am having the same problem. I am attempting to report the problem through the error reporting tools I seem to be missing from IE 6 sp1. Please, for the love of God, let me know if anyone can fix this!
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From: Nadeem on 07/11/2003
I seem to be having the same error as Pablo....please let me know how to resolve it if you have found a solution...am on 98 and IE 6
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From: Edi on 07/08/2003
Help! Have the same problem! (Zonealarm is another application who is causing this alert!)Thanks for any help! Edi (Switzerland)
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From: Pablo on 06/23/2003
I downloaded the Java Plug-in and installed it but it didn't solve the problem.Thankyou anyway. I will continue trying to find a solution. Pablo Gimenez
ARGENTINA
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From: Morpheous on 06/05/2003
Possible Solution:download the JAVA(TM) Plug-in 1.4.0_0.1 and it will override the IE user.exe download at: http://java.sun.com/webapps/download/DisplayLinks1.4.1_01 Or at http://java.sun.com/products/archive/j2se/1.4.1_01/index.html Give it a try, it has worked for other people.
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