From: Lisa on 04/07/2003|
I have seen a lot of problems in Word 97, most of them during the
start of word. But a huge percent of the time, I am able to fix
my clients word 97 problems by renaming the NORMAL.DOT file.
Search for this file and rename it to NORMAL.OLD. When you start up
word it will create a new NORMAL.DOT file automatically. Hope this
will also correct your issue with word