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 Outlook 2000 crashes when new mail comes in Post a Reply  
From: Haim on 03/21/2003
I am having a problem with my Outlook 2000 client running on Windows 98 on my IBM ThinkPad T20. My mail setup is running as from Exchange Server, NOT Internet Mail.

Starting about a week ago my Outlook client started crashing when new mail comes in. It is sporadic in that I cannot replicate the problem, nor can I figure out what is causing it except that it only occurs when new mail arrives. When it crashes I get a "blue screen of death" with the following error messages:

A FATAL EXCEPTION OD HAS OCCURRED AT 00FD:0000B59A. THE CURRENT PROGRAM WILL BE TERMINATED.

A FATAL EXCEPTION OE HAS OCCURRED AT 017F:BFF9DFFF. THE CURRENT PROGRAM WILL BE TERMINATED.

A FATAL EXCEPTION OE HAS OCCURRED AT 015F:00005B38. THE CURRENT PROGRAM WILL BE TERMINATED.

I have researched the Microsoft site, as well as other message boards, and I cannot find a solution to this problem. The closest thing I could find was an article that said to delete your mailbox in Outlook and create a new one. I did that, but the problem continues.

Thanks in advance.

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--- Replies to this Problem ---
From: Wayne on 05/10/2004
I too suffer from the Outlook crash receiving new mail on Windows XP.....Any further information available?

Did I get hacked, slashed or what ever crackers do or is this a Microsoft enhancement to get me to buy outllok 2002?


hyrkasw@bellsouth.net

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From: fred on 04/14/2003
XP and outlook 2000 crashes and will not let me delete i peice of email
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From: Mike on 04/04/2003
Mine too. running XP with a outlook 2000. seems that this just started happening over the last few weeks. Totally random, in that mail can be received and I can even get into a reply before it freezes. No errors, just locks up and requires a hard reset. seems to be associated with pc-cillin but turning this off does not correct the problem. The computer can run all day with multiple apps open.
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