From: Nick on 12/31/2002
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How to start the computer in Safe mode
You want to boot your computer into Safe mode.
Safe mode is the Windows diagnostics mode. When you start the computer in Safe mode, only the specific components that are needed to run the operating system are loaded. Safe mode does not allow some functions, such as connection to the Internet. It also loads a standard video driver at a low resolution; therefore, your programs and the Windows desktop may look different than usual, In addition, the desktop icons may have moved to different locations on the desktop.
All Windows operating systems except Windows 3.1 and Windows NT can be started in Safe mode.
This information is provided for your convenience. Safe mode is a function of the operating system. If you need additional help with starting the computer in Safe mode, please contact Microsoft or the computer manufacturer.
The main focus of this document is for operating systems that are supported by currently available Symantec software and that include the System Configuration Utility, which can be used to configure the system to start in Safe mode. For those that do not include the System Configuration Utility, and for other ways to start in Safe mode for those that do, we provide links to other documents.
Please see the instructions for your operating system.
Windows 95 does not include the System Configuration Utility. Please read the document How to restart Windows 9x or Windows Me in Safe mode.
Windows 98/Me includes the System Configuration Utility. If you can start the computer normally into Windows, this is the easiest--and the recommended--way to restart the computer in Safe mode.
To configure the System Configuration Utility to start the computer in Safe mode:
1. Close all open programs.
2. Click Start, and then click Run. The Run dialog box appears.
3. As shown in this illustration, type msconfig and then click OK.
4. The System Configuration Utility, as shown in this illustration, appears. (It may look slightly different in Windows Me.) Click "Advanced."
5. The Advanced Troubleshooting Settings dialog box appears. Check Enable Startup Menu as shown here, and then click OK. Click OK again when the System Configuration Utility reappears.
6. You will be prompted to restart the computer. Click Yes. The computer will restart in Safe mode. (This can take several minutes.)
NOTE: When you are finished with all troubleshooting (in Safe mode) repeat these steps, but in step 5, uncheck "Enable Start-up Menu," and then close all programs and restart the computer as you normally would.
For additional information, including alternate ways to start Windows 98/Me in Safe mode, read the document How to restart Windows 9x or Windows Me in Safe mode
Windows 2000 does