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 Windows Media Player V 8.0.0.4477 Crashes Constan Post a Reply  
From: Dave on 12/06/2002
Hi Computerpilot,

I really hope you can help me! Running WMP V 8.0.0.4477, XP Home Edition 2002, AMD Athlon XP 1800+ on a MSI MS-6330 "Lite" Mother board, 1024 GB Ram, Soundblaster Live X-Gamer 5.1 and ATI Radeon 8500 LE.

WMP will fire up but any attempt to load either music or movie file of any format, results in the exact same crash or technical error report:

Error Signature:

Appname: wmplayer.exe
AppVer: 8.0.0.4477
ModName: mmswitch.ax
ModVer: 0.9.4.0
Offset: 00004e86

Exception Information:
Code: 0xc0000005
Flags: 0X00000000
Record: 0X000000000000000000
Address: 0X000000001d1c4e86

I went up to WMP 9.0 Beta Build 2600 (or was it 2800?), no change and the same crash. Did the XP rollback to the original WMP V8.0.0.4477, but still in same boat. Checked all over MSN website, but nothing matches the kind of failure I am experiencing.

Any assistance is greatly appreciated, thank you,

Dave

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--- Replies to this Problem ---
From: Lance on 06/13/2004
Thank goodness, this insidious error has been plaguing me forever. Finally I am rid of it. Thanks for the helpful command.
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From: ThanksOLord on 05/24/2004
zank you all!! ..and to te great gooooogleGod ;-) -Amsoo appy no!!
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From: Joe on 05/13/2004
So what exactly do you do to fix this issue?
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From: Lee on 05/09/2004
it's great my players back !!!!
many thanks.
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From: nil on 05/08/2004
okay i have the same problem, what exactly do i need to type in the windows/system 32 directory?
thanks
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From: Artur Pires on 04/29/2004
the command "regsvr32 /u mmswitch.ax" is excellent
Now Windows Media Player 9 work propertly
Many thanks.
Continue that great job.
Fiquem bem (stay weel)


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From: Indy on 04/26/2004
Hi,

When running regsvr32 /u mmswitch.ax

getting the following msg: LoadLibrary mmswitch.ax failed
The specified module, could not be found

Thanks,

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From: Ide on 04/10/2004
thanks a lot, "regsvr32 /u mmswitch.ax" in the windows/system directory did the trick!
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From: Alucard on 04/08/2004
i'm writting this from pretty far.i'm from brazil and i have been with the same WMP problem, the mmswitch.ax command worked very well
my player come back from the death
thanks
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From: Anna on 10/20/2003
THANK YOU! So very simple! I did the renaming to .bak Very simple... I didn't even have to restart the machine! Thanks y'all!
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From: jeremy on 10/15/2003
hey man this regsvr32 /u mmswitch.ax thing works great!
thanks so much!
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From: Steve (or AlphaZ) on 10/12/2003
Hi,

the command "regsvr32 /u mmswitch.ax" is great.
Now WMP 9 work correctly.

Thank you, you are the BEST!!!!

Sorry for my english, but I'm Italian... :)

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From: Michael D. Irizarry on 09/12/2003
regsvr32 /u mmswitch.ax
Worked for me as well i'ts been months since i could use my windows media player casue of this, and i didnt give it too much attention till today lollll. :( I was using winamp instead.
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From: jason on 09/10/2003
Computerpilot, you're tha shiznit!!! Don't stop a rockin.
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From: BenDover on 09/07/2003
Thank go for Google....
I didnt understand what had happend to my mediaplayer.phonesupport for hours but nothing happend.Then I search for it and found you guys and everything went back to normal...
THANKS THANKS THANK YOU ALL
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From: Rogge on 08/08/2003
Gr8, thanks!!
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From: peter on 08/05/2003
searching for mmswitch.ax, renaming it mmswitch.ax.bak, and then running media player enabled me to open mpeg files.This i had been unable to do since installing a codec pack upgrade. There was some info in the codec upgrade that i didnīt read carefully enough.Learnt to read the txt files a bit more carefully. Thanks
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From: Peter on 07/31/2003
I've searched and chearched and tried, lot's of hours I've spend, lot's of people I've asked. And, yes! This works, now I can use my wmplayer again, thanks a lot!!!
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From: me on 07/28/2003
regsvr32 /u mmswitch.ax worked :) happyhappyhapy
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From: Ryan on 07/11/2003
You guys are great! Many many thanks to the person who suggested the 'regsvr32 /u mmswitch.ax' command. I'd been going nuts trying to sort this problem out!
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From: Hayesj on 06/01/2003
regsvr32 /u mmswitch.ax worked fo r me as well
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From: thefrench on 04/23/2003
salut !
for answer to Dave on 12/06/2002
( i found this post on google ) ....
i have the same problem as dave and know that WORK !!!!
THANK YOU !
i did a /u ..(i forget what was it) . .
@+
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From: Aeon on 02/27/2003
Thanks! It worked for me too :)
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From: Pieter on 01/09/2003
regsvr32 /u mmswitch.ax it worked for me :-)

Thanks

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From: Dave on 12/13/2002
Hello Computerpilot,

Please excuse the tardiness of my reply, thank you very much for your help. You were correct and the mmswitch.ax was were all my grief lied.

Happily running WMP again and my many thanks,

Dave

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From: Computerpilot on 12/09/2002

Here is something I found on the Internet:

"Some players such as BSPlayer may install a DirectShow filter that interferes with the way Zoom Player selects audio tracks. The filter file name is "mmswitch.ax". You can unregister it by typing "regsvr32 /u mmswitch.ax" in its directory or by using the filter registration service on the "Options.Manual Filters" page. You may also need to reboot for this to take effect. "

I think it will also apply to Media Player.

Computerpilot

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From: Computerpilot on 12/09/2002

I think there is a software called 'Morgan Stream Switcher' that installs that MMSWITCH.AX filter in Media Player. I would find the file, rename it, and try again. You need to get rid of that filter to things working again. It is not a microsoft filter. I do not think you can work with both software at the same time. You will probably have to uninstall Morgan Stream Switcher.

I think you can remove the filter by clicking on File, Properties, Advanced, and remove the filter. However, I have not worked with Media Player 9B yet and have very little experience with the version with XP (v8). Of course, this all means that you can actually get into media player.

Computerpilot

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