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EXPLORER caused an invalid page fault in SHDOC401. |
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From: Brad on 11/26/2002
Friend of mine is recieving this error. She installed the critical updates package from MS, and is now recieving this error upon bootup. She can get on to her ISP if she doesn't say OK to the error, however she can't surf. All she can do is Message and the like. She cannot open My Computer, etc. I would have advised her to simply reformat and reinstall as there is nothing important on the Computer, but it was a Custom PC built by a now out of buisness local Store...that didn't provide a Win98 CD for her to reinstall with when she bought it.Help?
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--- Replies to this Problem ---
From: Roger on 12/17/2003
Lösung für Absturzmeldung mit shdoc401.dllIn der Registry unter Hkey Classes Root stehen die Dateinamenerweiterungen beginnend mit einem Punkt, z.B.
.AVI
der letzte Eintrag ist meist .ZIP
Die Liste durchschauen-wenn sich extrem lange Einträge finden (mehr als etwa 20 Zeichen, meist deutlich zu sehen, weil weit darüber), diese Löschen, dann stürzt die DLL nämlich ab.
Rechner neu Starten, voila, Problem gelöst Roger Pfaff
(In English: delete abnormal long file name extensions (more than 20 Characters) in Registry under Hkey Classes Root, these begin with a DOT e.g. .avi .zip)
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From: Computerpilot on 11/26/2002
Here is that post I was talking about:http://www.nocrash.com/ncbbs/msgs/2577.shtml My advice helped out this person with the same issue.
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From: Computerpilot on 11/26/2002
I know that I have dealt with this issue previously (and recently) on this board already. I just could not find it quickly to directly link you to that post.The problem is associated with a conflict with one of your IE updates you did with MS. The dll file versions associate with the update end up conflicting with current versions that are not updated and creates the error message. My recommendation is to uninstall IE (will automatically uninstall Outlook Express so make sure to back up your stuff). After uninstall, install IE v6.0. Make sure to avoid that update again. You can give it a try but I would just stay away from the update until Microsoft fixes it. I am still unsure of the exact update that is causing this problem. But be happy you are not the only one that has dealt with this issue. Computerpilot.
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