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 USB cable modem install issues Post a Reply  
From: teeroy on 11/12/2002
I have a an ECS P6BAT-AP motherboard (PIII 450) running Windows 98SE and have been unsuccessful in installing my new cable modem (RCA DCM245). When I connect the modem to the USB port, i get 'found new hardware: rca cable modem' and I even am able to load the drivers (from both the Comcast install and Win 98 disks, as prompted). However, when I restart the PC (as requested) it finds the cable as new HW _again_ and generally freezes when loading drivers the second time. If it ever unfreezes, I check Device Manager, and see an exclamation mark next to the cable modem (under NEtwork Adapters) telling me that Windows was unable to load drivers (referencing ndis.vxd and ntkern.vxd). I'm starting to beleive I have a serious HW issue, here.
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From: Poddy on 05/12/2004
A cable company worker taught me a trick to install a cable modem (USB)under windows98se.
1.Make sure your modem is connected and turned ON
2.Go to device manager and DELETE all USB Installations.
3.Restart your computer and let it all install it will ask for your cable modem cd.

Then it's just a simple installing drivers and your all done.

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From: Drakeman on 11/24/2002
I remember a few commands from my long ago windows days.
Go to Start - Programs - MSDOS
You should be in a DOS window, the two commands to try are
ifconfig
-or-
ifconfig /renew_all

This will show you some information like your IP address and the "renew" will try to renew your IP address by doing the same thing that happens when you restart.

winipcfg.exe

This brings up a little box that shows IP info and if you click on "advanced" you will see even more info and you can see how many network devices windows thinks it has.

I just thought I would mention these, they always came in handy.

In Linux you want to install "tcpdump" if you don't have it try

urpmi tcpdump

and urpmi should find it on your distro CDROM. tcpdump will show you activity on eth0 (your ethernet interface) and you can watch the packets fly to see your computer talking to the DHCP server etc..

Try this (as root)
tcpdump -Xs 4000 -i eth0

read about netstat
man netstat

and don't forget the control panel in KDE, it has a lot of network tools, or try "setup" or "setuptool" from a console.

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From: Computerpilot on 11/13/2002

I agree with Mark. USB modems have always been a problem. You were just unlucky (?) to have problems at the install (usual blue screens with Win98).

I am not sure if you can bind the NDIS with USB in Windows 98, natively.

Make sure to check your IRQ's. It could be a case of the 'too much sharing one IRQ' blues. If you can find out which IRQ the modem is trying to use during install, then you can search for other devices that might be sharing. If the device is a modem or sound card in a PCI slot, you can attempt to move the devices to other PCI slots to change assigned IRQ numbers. Then attempt reinstall.

The IRQ problem seems to match your discription of the problem most closely. If you already have a network card installed, please consider using it as the solution to your problem

Computerpilot

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From: Mark on 11/12/2002
USB is still quite new, did you try downloading the latest drivers from the company?
If so, write the company and let me know what they say about this.
I have always used a stand alone cable modem box that the cable company supplies, it has ethernet out and works very well.
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