From: Computerpilot on 11/13/2002
I am not sure if you are a newer computer user or veteran. Therefore I cannot pinpoint what occurred.
However, take a look at this link. There are a few options to try depending on your user level. If you are new to the computer or laptops with a touchpad, you might have just moved the toolbar out of view by accident.
You can try deleteing the Normal.dot file to rebuild your template (toolbars are usually associated with the Normal.dot template).
Hope this points you in the right direction