From: Computerpilot on 10/31/2002
I am going to need a little more information to correctly diagnose this issue. For example, I am going to need your version of Outlook and what operating system that you are running.
Also, are you running a firewall or antiviral software and what exact brand.
I am taking a guess that you are running Zone Alarm (free version). If this is true, don't bother replying. Simply uninstall the software and invest in the pro version or Norton firewall 2003. I usually don't give harsh instructions to go to another software or hardware but Zone Alarm (free version) is not for the average user.
I am about 75% sure that the two problems are related. The password box usually comes up when it is unable to establish connection with your email server (pop3 or smtp). If you have normal internet connection through your browser, this would indicate that something is attempting to block the communication. I would guess that it is Zone Alarm and you accidentily blocked the SMTP and/or POP3 port(s).
Look forward to your response to fix your problem. I cannot be sure that it is Zone Alarm until I get a little more information.