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WinXP - error 7000 Service Control Manager (RFWSLP |
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From: Jo S on 10/24/2002
Hi again, further to my post last week there have been a few developments. First of all thanks for the ZoneAlarm tip off, I investigated that and found that there was a known bug that generated True Vector Engine errors. Once I found where the event vewer was I realised I was getting 100s of them... so I went to the ZoneLabs site and followed their removal instructions (you have to disable background operation, run the uninstaller then manually delete some folders and some dlls). So that was sorted - thank you for sending me in that direction.
Although you advised not I'm using the XP firewall due to paranoia, I think I will go for the Norton product once I have sorted everything else.
However - having found the error log I realised that I was still getting occasional crashes and stuff, accompanied by the event 7000 error. In properties it said the RFWSLPT service could not be started due to the following error: The system cannot find the file specified. But I don't even know what this service is, never mind which file is missing. Any ideas?
I'm also having problems installing picture transfer software for a digital camera, I thought it was a COM port problem and it turns out so did Kodak. I think prob hardware, so I'm taking it back to the shop to sort that!
Jo
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--- Replies to this Problem ---
From: Computerpilot on 10/29/2002
Don't worry about the Event 7000. It will not hurt anything. That is the great thing about NT based OS's; they will not BSOD on something stupid like this and allow you to use your computer normally.Good luck with your new system. I am sure you will be ok! Computerpilot
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From: Jo S on 10/29/2002
Hi,in the end I took it back to the shop and after running diagnostics they replaced the motherboard... it turned out the guy who built it hadn't put a proper heat sink in, and the PC must've overheated and damaged the board right at the start... However I'm still getting the 7000 message, but only in the event log. It seems that it tries toload the service (as yte unidentified) at startup, but whatever it is it no longer crashes. The camera now works fine too, although I think investigating USB transfer could be a good move. As regards the mystery service - I can't even find it in the list of services. I'll ask ZoneLabs for advice, although I did use their unistaller and removed it as per theoir directions. Norton - the only thing was that I didn't feel like throwing money at the PC till it was sorted... but trying the 30 day trial is a great idea!
Thanks for all your help, Jo.
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From: Computerpilot on 10/24/2002
One more thing, paronia would be much higher with me using Windows XP firewall. There is a 30 day trial available for Norton Firewall 2003. Why don't you give it a try? Can't hurt for 30 days...Also, did you buy the base for the Kodak? This is necessary for the transfer software but not necessary to take advantage of the method that I mentioned in my previous post. Computerpilot
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From: Computerpilot on 10/24/2002
Event 7000 just identifies a service that did not start. I am not sure but I think the service in question is not a Microsoft service. It may be the Zone Alarm that you just deleted. Did you go through an Add/Remove Programs to remove Zone Alarm? That might have caused the problem. None the less, it is easy to fix. Right-click on My Computer, Choose the option to 'manage'. Click on the plus next to Services and Applications and choose 'services'. You will see a list of services that are currently running on your computer. Find the service in question and change it to 'Manual' (do this by double-clicking the service and choosing manual from the startup type dropdown menu). That should stop the error messages. As far as your digital camera issue, I am not sure of your problem. If you post back with more information, I can probably help you. Keep in mind, you do not need the transfer software for most digital cameras. The way I find it easiest is to simply plug in the camera to your computer via USB or Firewire and your computer should automatically open an extra 'mass storage' disk drive in My computer. You can find your pictures in this 'virtual' disk drive. Also Windows XP has capabilties to do this as well without software. Personally, I have not used it as I find it easier to transfer files from one disk to my hard drive the best method. Perhaps because I am used to doing that already. Computerpilot
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