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 NT errors from Dr.Watson and how to track down Post a Reply  
From: Vudutu on 06/08/1999
Hi,
I am new to NT and Windows and am having trouble learning to track down errors gened by Dr. Watson, specifically dll issues, where can I go to learn more about how to repair. I am running NT 4 and service pack4 and 128 megs, Netscape enterprise suite.

A couple recently are:

"hltpd.exe-Entry point not found
The procedure entry point pr-accept read could not be located in the dynamic link library libesnspr2o.dll"

"ns-dssync.exe dll fnit failed"

SMTP acceptusc.exe - an application error occured during log on"

In trying to work through my SMTP-accept rear error someone suggested the following: "Sounds like you have a corrupted file somewhere. First thing to check is that all the DLL's are the right date/time stamp for the system."

How does one do this?

Someone else suggested:

"You can drill down to the folder/directory in Explorer and then select View ---> Details to display the date and time the file was last modified/created. Right clicking on a filename and selecting properties from the menu will give you access to the version tab. This will display any available information about the file including version numbers and developer."

Someone else suggested getting a piece of software called LISTDLLS (http://www.sysinternals.com/listdlls.htm). This program seems helpful but I am having trouble understanding the relationship and then fixing. Can anyone point me in the right direction?

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--- Replies to this Problem ---
From: George on 06/21/1999
Hello,
All of this is great but do you really think you can actually get all of this fixed. As you said you are new to NT and Windows, and believe me fixing problems like you said below is NOT easy. Since it sounds like you just installed all of this not too long ago, I would run NT setup again and select repair option (you can repair parts of operating system without removing your personal settings, user information, and other.. it really depends what you repair!) Other things you might want to try are, reinstalling NT Service patch 4, reinstalling NETWORK Adapter + Protocols & Services.
Reinstalling your netscape applications. I would be able to help you a lot more but I need to know when this started happening.. Good luck to you!

George


: Hi,
: I am new to NT and Windows and am having trouble learning to track down errors gened by Dr. Watson, specifically dll issues, where can I go to learn more about how to repair. I am running NT 4 and service pack4 and 128 megs, Netscape enterprise suite.

: A couple recently are:

: "hltpd.exe-Entry point not found
: The procedure entry point pr-accept read could not be located in the dynamic link library libesnspr2o.dll"

: "ns-dssync.exe dll fnit failed"

: SMTP acceptusc.exe - an application error occured during log on"

: In trying to work through my SMTP-accept rear error someone suggested the following: "Sounds like you have a corrupted file somewhere. First thing to check is that all the DLL's are the right date/time stamp for the system."

: How does one do this?

: Someone else suggested:

: "You can drill down to the folder/directory in Explorer and then select View ---> Details to display the date and time the file was last modified/created. Right clicking on a filename and selecting properties from the menu will give you access to the version tab. This will display any available information about the file including version numbers and developer."

: Someone else suggested getting a piece of software called LISTDLLS (http://www.sysinternals.com/listdlls.htm). This program seems helpful but I am having trouble understanding the relationship and then fixing. Can anyone point me in the right direction?


Votes:

Rating: 0
Delete: 0
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