From: Bob on 02/18/2000
Doesn't anyone have a DVM (digital volt meter) ?
Why not find out why the Dell is sending so much voltage to your mouse, or sending power up the wrong line? Then return the damn things and get your money back.
If it's a problem with this many computers, don't you think a big recall would cost a lot of $$$ ?
Wonder why they would want to stall?
Once you find out what is really wrong, why not post to some big online bulletin boards around the net so others don't have to put up with this.
: I have the same problem on 3 Dell Dim. XPS T700 systems Mouse gets hot then sometimes is missing from screen. I unplug the mouse, reattach and its back.
: Some times the curser moves by it's self from 1 to 2 inch on the screen. Tried New mouse and it still does it. Dell techs don't help they just want to keep runing the zztop program. Sorry I don't have any answers. But your not alone.
: Reply to:
: : On multiple (more than 5)new Dell PIII-500 Mhz computers, have experienced the mouse becoming warm-to-hot, then becoming inoperative (using corded mouse that came with system).
: : Keyboard remains usable (i.e., can tab to certain selection and hit return rather than using mouse)
: : Has happened on systems running Win 98SE and Win NT 4.0.
: : In one instance (under Win98), received message box that mouse could not be found, and simply unplugged and repluggd the mouse (without rebooting) and every thing was fine (for a while).
: : Have substituted new mice (?) but doesn't make problem go away.
: : Suspect problem with Dell's motherboard -- How else could mouse receive enough current to become warm/hot?