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 msgsrv32 (not responding) when using Word Post a Reply  
From: Andy on 07/30/2002
I get that stupid msgsrv32 (not responding) message in the task manager whenever I use Microsoft Word. It happens within 10 seconds of opening a word document. I have tried everything that I can think of(i.e. installed service packs for Microsoft Office, upgraded to Office 2000, and reinstalled various drivers. NO LUCK. Does ANYONE know of any cure for this issue? Niether Microsoft nor IBM (I'm using an IBM ThinkPad 600 2645-51U)have any information whatsoever for this type of symptom.
This is extremely annoying because although I can end task an continue using my applications, my system becomes increasingly unstable.
Any help would be appreciated!
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From: Kann on 05/20/2003
Im locked out of my IBM Thinkpad 310ED the start up pass code was changed by mistake by my son does anyone know of any backdoor or secrets that could help? Ive tried F8 onstart Ctrl+alt+del i pulled the hard drive and mem chips Im lodt can any one help
thnks
my email kannigots@hotmail.com
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From: Wolfgang on 05/08/2003

http://support.microsoft.com/?kbid=169987

http://support.microsoft.com/?kbid=306616

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From: as@valkos.net on 03/03/2003
I have a Gateway running Windows 98SE and have the same problem. It doesn't seem to ever happen when I'm connected to my docking station. However, when I'm undocked, if I start MS Word it almost always hangs and I end up CTRL/ALT/DEL and ending the not responding msgsrv32.exe. It is interesting to note that once I shutdown msgsrv32 it seems my computer is working but when I go to print none of the printers can be accessed. Furthermore, after cancelling msgsrv32.exe my shutdown sequence almost never completes as I typically have an mmtask.exe not responding and almost always have to do a hard reset and run through scandisk on the next boot. I'm going to try and clear all the printers and reinstall them. I'll let you know how it goes.
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From: Buccaneer on 02/13/2003
I had this problem and tried defragging, virus scanning, reinstalling Win98, disabling advanced power management, disabling sound devices.... anything that I thought might be causing an IRQ conflict.

one of msgsrv32's primary jobs during a session is "mediates Plug-andPlay messages among various parts of the operating system".

When I launched msword, within 5 seconds the program would hang indefinitely, forcing me to resort to the Close Program dialogue with CNTL-ALT-DEL. I would End Task and then and then got the same behavior Andy reported.

When tweaking my printer settings, I decided to activate Spool MS-DOS print jobs. When I lauched msword again, it did not hang, but instead gave me error messages - invalid page fault in winspool or spool32 or something, and also canon330.drv

My printer is an (old) Brother HJ100i (made by canon), that can emulate an Epson LQ510. So in the Printer control panel, I removed the Brother100i (which points to canon330.drv) and added Epson LQ 510.

Crossing my fingers -- I've rebooted 3 times now, manually launching msword each time. It no longer hangs.

I also noticed while tweaking the printer settings that there were faxmodem ports still detected by the system, left over from faxmodem software trials and the 56K phone modem that I removed from the system. This makes me think that msword was trying to locate those ports, so I deleted references to them whereever I could find them in the system configuration files.

Good luck

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From: Gary on 01/25/2003
Hi I have the same problem on an antique IBM thinkpad 310ED 26005OU. I actualy had this problem about a year ago and reformatted my hard drive, re-installing everything including MS Office 2000 sr-1. I also have a palmIIIxe connected. Nortons Antivirus(nortons just expired when this happened) etc. I also get RNAdmin error when I shut down. I do not specifically get the MSGSRV32 not responding error with Word, I get it any time.... FOR SALE IBM THINKPAD Windows 98, MSOFFICE 2000...
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From: Ian on 10/18/2002
Hi, did you ever find out about this? I have the same problem following a registry crash on WIn 98. Reinstall of the system and Office has not improved it?

Cheers

Ian

: I get that stupid msgsrv32 (not responding) message in the task manager whenever I use Microsoft Word. It happens within 10 seconds of opening a word document. I have tried everything that I can think of(i.e. installed service packs for Microsoft Office, upgraded to Office 2000, and reinstalled various drivers. NO LUCK. Does ANYONE know of any cure for this issue? Niether Microsoft nor IBM (I'm using an IBM ThinkPad 600 2645-51U)have any information whatsoever for this type of symptom.
: This is extremely annoying because although I can end task an continue using my applications, my system becomes increasingly unstable.
: Any help would be appreciated!


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