From: Dennis on 02/27/2002
I doubt it matters by now, seeing as how you posted this almost half a year ago, but I might as well mention that I just ran into the exact same problem. I ended up tracing it to a corrupt mailbox file located under C:\WINDOWS\Application Data\Identities\(some funky long directory name)\Microsoft\Outlook Express (I'm using Windows 98 BTW). One of the .dbx files there was corrupted when I had to previously force OE to shut down.
My resolution was to first make back ups of all the files in that folder (create a new directory somewhere else, and copy them over), and then delete the *.dbx files.
If this solves your problem (you're able to start up OE without it crashing), then you will probably notice that you've lost all your archived emails. You might be able to recover your archives, so long as it wasn't the Folders.dbx file that was corrupted. Shutdown OE, and replace the Folders.dbx file with the backup you created. If OE crashes, then you're boned. Otherwise, slowly copy each *.dbx backup into the directory. If OE crashes after you copy over a .dbx, then you know that it was that file that was corrupted. You should get all your emails back, but as I've only done this once, and am far from being an expert, I give no guarantees.
You can find more help if you do a search for "msoe.dll" in any search engine (i.e. Yahoo).
: norton crash guard intercepts a crash here when i try to open outlook express
: then i get a window saying 0x00000000